NIIT Limited are recruiting freshers for the post of Product Service, job location Bangalore, last date 26 Nov 2018

08  October  2018 | HR and IR
NIIT Limited are recruiting freshers for the post of Product Service, job location Bangalore, last date 26 Nov 2018

Job location :Bangalore

Qualification :12th Pass (HSE), Any Graduate

Salary:190000 - 2400000 Per Year

Last Date 26 Nov 2018

Job Details:

Job Designation:Product Service

Eligibility Criteria :

  • Any graduate from Govt. recognized universities
  • 10+2+3 Diploma Holder (equivalent to Graduation) from Govt. recognized universities
  • 10+2 Under-graduates with minimum 6 experience
  • 10+2 Under-graduates - Fresher

Responsibilities / Authorities:

  • Receive inbound calls and ensure that cases and interactions are logged correctly in CRM
  • Ensure security verifications are carried out per company policies and procedures
  • Resolve customer queries, ensuring that a high standard of customer service is maintained
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Utilise up-sell opportunities under Prefer-to-Refer and / or other Client driven sales programs.
  • Work productively whilst maintaining exceptional call/data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Minimise customer complaints and escalations by providing exceptional service and call control

Unique Knowledge & Skill Requirement

  • Good customer service skill with neutral accent
  •  Basic technical knowledge of Computers, peripherals like Modem, Windows operating systems, Internet connectivity,Email software, Browser software.
  • Ability to multi-task in usage of different applications and tools

Personal Attributes

  • Able to work on a flexible basis as determined by the business needs
  • Ability to work under pressure
  • Team worker
  • Positive Attitude
  • Quick Learner
  • Punctual and Disciplined
  • Good Communication skills
  • Customer Focused

Process: Product Service & Upselling

Work Location: Bangalore

Salary Package: 1.9 LPA upto 2.4LPA

Cab Services: Free (Pick & Drop)

Job Summary

Job Type : Full Time

Job Role : Others

Job Category : Analyst / Analytics,Logistics / Transportation

Hiring Process : Face to Face Interview

Who can apply : Freshers

Search the below mentioned link to apply this job:

About NIIT Limited

NIIT Limited is an Indian Multinational company that offers learning management and training delivery solutions to corporations, institutions and individuals. It has three main lines of business worldwide: Corporate Learning Group (CLG),Skills and Careers Group (SNC),and School Learning Group (SLG).

In 2006, the IT services business of NIIT was demerged into a separately listed company NIIT Technologies.NIIT Limited now focuses on Corporate Training, Vocational Training for Services Sectors and Education and Training in Schools. NIIT Limited owns 23.98% of NIIT Technologies.

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