ENTER JOB TITLE HERE
Department: IT Services
Job Title: Application Support Engineer
Reports To (title): Manager - Application and Web support
Career Level: 2
Hours of Work: 24x7x365 based on Shift pattern
Line Management Responsibility: No
JOB PURPOSE (SO WHAT'S YOUR NEW ROLE ABOUT?)
The Application Support engineer will be responsible for providing second line technical Support for various applications and infrastructure servers across all environments on our platform by preventing and resolving incidents.
This role will be key in ensuring that Perform products and applications are available 365x24x7 thereby providing service availability, platform stability and continuous service improvements. KEY DELIVERABLES (WHAT WILL YOU DO IN YOUR NEW ROLE?) % of role
Responsible for providing 24×7 2nd line application support, supporting applications and the entire digital delivery platform. Troubleshooting applications in a variety of technical languages in a fast-paced environment.
This includes Critical Incident management
Daily monitor production servers proactively & prepare capacity planning & implement under guidelines of superior to ensure no degradation in system response for users/no down time during pick hours
Process flow documentation within your area of work and identify and update existing documentation as required 20
You'll receive up to 25 days annual leave (increasing by 3 days after 3 years), Single cover Aviva Private medical insurance*, Life Assurance (4x annual salary), matching pension contributions up to 5%, Season Ticket Loan, Cycle to Work Scheme*, and Childcare Voucher Scheme*. Free parking is available for Feltham offices. We also have a subsidised canteen at Feltham with Starbucks coffee from £1.
And there's more…… You'll have access to the Perform online learning portal (MindTools) and be part of our Career Deal, which aims to support your continued professional development. We also have a structured management development programme and a financially rewarding Refer a Friend scheme. If you fancy a move abroad; Perform are currently seeking the best talent in a number of countries around the world!
Click the below mentioned link to apply this job :Source By :- https://www.careerjet.co.in