Job Position: Customer Support
Job location: Noida
Job Designation: Associate / Senior Associate (Non-Technical)
Job Type: Permanent Job, Full Time
Job Category: ITes | BPO
Walk-In Location: Noida, Uttar Pradesh
Job Location: Noida, Uttar Pradesh
Qualification - Eligibility Criteria : (Mandatory)
# Graduate (Complete)
Desired Experience: Fresher / Candidate with over 1 year of Voice calling / Non Voice experience in Customer Service Voice / Non-Voice operations
Key Skills: Customer Service, Customer Support, Operations, Calling, Non-Voice, Voice, Telecalling, Telesales, BPO, International BPO
Job Description :
# Assist merchant over the call to understand the exact concern and providing the best possible solution.
# Excellent communication skills - English (verbal/written).
# Internal team coordination over email/call.
# Basic knowledge of Excel.
# Handle the merchant escalations interactively
# Personal Characteristics & Behaviour:
# Flexible to work in challenging work environment.
# Analytical bent of mind/ Eye for Detail.
# Organized and Methodical to proactively follow up with merchants as committed.
# Result Oriented as attainment of KPI has to be 100%.
# Target and deadline driven.
# Open to learning.
# MS Excel knowledge is a must
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Note: Candidates with the screenshot of this mail will only be allowed in the premises.
Walk-In Date: On 17th November 2018
Walk-In Time: 10 AM to 1 PM only
Walk-In Venue :
(Nearest Metro station: Noida Sec-15)
Contact Person: Ritika (HR)Source By :- www.chetanasforum.com