DELL Walk in Drive 2018 for the post of Sr. Associate, Client Tech Support jobs ,Venue location gurugram

Dell Gurugram scheduled walk-in drive for any degree graduates for the role of Associates/ Sr. Associates. The detailed eligibility and venue details for dell walk-in given below.

Dell Walk-in  Drive Details:

Detailed Eligibility:

• Freshers must be graduates.
• Undergrad with 1 year of International Call Center Voice experience
• Should be willing to work in shifts in a 24 x7 work environment
• Should be residing within Transport Boundaries
• Excellent telephone soft skills & thorough telephone functional skills
• Ability to handle stressful situations.
• Ability to deal professionally with irate customers.

Job Description:

• Responsible for providing telephone support for customers on operation or maintenance of Dell products.
• Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
• Responsible for OOW, Total solutions, YTT and In warranty extension sales.
• Performs work in accordance to standardized policies and procedures.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Ensure proper escalation procedures are followed.
• Responsible for customer satisfaction through effective handling of customer problems.
• Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to apply Dell Walk-in Drive?

Interested and eligible candidates can attend walk-in at the following venue on 18th & 19th June 2018.

Venue Details:

Venue Date: 18th & 19th June 2018 Time: 12 pm – 3 pm

Venue:

Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurugram – 122002 (Gurgaon)

Note: Please carry a Govt ID proof.