HCL Walk in Drive for the role of Product Support Engineer, on 22 June 2018 , qualification B.E, B.Tech candidates can apply

HCL Technologies scheduled Walk-in Drive for the role of Product Support Engineer for Engineering graduates at Telangana. The detailed eligibility criteria and HCL Walk-in venue details are given in below.

HCL Walk-in Drive 2018 Details:

Detailed Eligibility:

• B.E/ B.Tech Engineering graduates without Backlogs are only eligible.
• Excellent Communication in English is mandatory
• Night Shift Mandatory.

Job Description:

• Excellent Communication skills oral & written
• Product / Technical support with knowledge of HTML, Java script and CSS
• Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
• Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
• Experience in email support and solving the technical issue by step by step process.
• Provide email based technical support to clients in different geos – 24*7
• Follow the workflow & adhere to SLAs – TFR, TRT, TAT, and FCR
• Maintain high customer satisfaction
• Help with research and troubleshooting of tough tickets
• Knowledge Gap Reduction
• Process improvement & Escalations management
• Product support/Application Support experience
• Troubleshooting the issues related to ad servicing

How to apply for HCL Walk-in Drive?

Interested and Eligible candidates can attend this drive at the following venue on 22 June 2018.

Venue Details:

Venue Date: 22nd June 2018 (Friday) Time: 11 am to 2 pm

Venue:

Guru Nanak Institutions,
Khanapur Village, Manchal Mandal,
Ibrahimpatnam, Telangana 501506

Contact person: Gopinath(HR)

Note – Interested candidate kindly walk-in with your updated resume.