- L1 Support Engineer within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc. Selected candidates would be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc. The candidates should have excellent communication skills. BE / B.Tech (any stream) / BCA / B.Sc. (CS/IT)/MCA from 2016 and 2017 batch can apply.
- BE / B.Tech (any stream) any stream from 2016 - 2017 batch. Should have cleared all semester exams (no backlogs)
- MCA/ BCA / B.Sc. (CS/ IT) candidates with excellent academic background can also apply.
- Candidates should have excellent communication skills.
- Decent knowledge related to operating system, hardware, networking, etc.
- Fundamental Technical know how on system trouble shooting, few prominent knowledge areas are:-
- Microsoft Windows Operating Systems (9X, NT, 2000, XP)
- Microsoft Office
- Network Connectivity
- Printers and print Services
- E-Mail and Internet mail
- Familiar with Lotus Notes and MS Outlook email clients.
- Excellent communication skills, with neutral accent. (Voice based Support)
- Excellent written communication skills with email etiquetes.
CTC: 2.22 LPA
Work Location: Bangalore
- Employee need to work in rotational shifts.
Shift duration : 10 Hours (9 hours of work+ 1 hour of break)
We follow 5 day work week however weekend off may not always be on Saturday & Sundays and may fall on other week days.
Hiring Process : Face to Face Interview
Job Role : Customer Service / Tech Support
About Trigent Software
Trigent is a global leader in software solutions, headquartered in Southborough, MA, with development centers in Boston, Bangalore. As an ISO 9001:2008 certified company, Trigent provides proven results to global Independent Software Vendors (ISVs),Fortune 500 enterprises and SMBs in the High Tech, Healthcare, Education, E-Commerce and Manufacturing businesses. Founded in 1995, Trigent has been consistently recognized for its breakthrough solutions, strategic insights and execution excellence.
Source By :- freshersworld