job position :Voice Tech Support
Qualification :Any Graduate / Under Graduate
Job Position : Voice Tech Support
Job Designation : Associate / Sr Associate
Job Type : Permanent Job, Full Time
Job Category : ITES | BPO
Walk-In Location : Hyderabad, Telangana
Job Location : Hyderabad, Telangana
Qualification - Eligibility Criteria : (Mandatory)
# Any Graduate and Under-Graduate
# Should be Impeccable in Communication Skills
# Should be flexible to work with 247 shifts
# 2 LPA to 4.0 LPA (Basis Experience and Last CTC)
# Should have a decent knowledge on customer service/ Trouble shooting of PCs and Laptops.
Desired Experience : 0 to 5 Years
Key Skills : Inbound Calls, Communication Skills, Technical Support, Verbal Communication, International BPO, Customer Support, International Semi Voice, International Voice Process
Job Description :
# Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
# Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
# Research, diagnose, troubleshoot and identify solutions to resolve customer issues
# Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
# 5 days working.
# Transportation Facilities: Both way
Selection Process :
# HR Screening
# Voice and Accent
# Versant Test
# Technical Round
# Online Assessment
Please Carry below documents (mandatory) :
# Copy of CV
# Original ID proof (Aadhaar - Mandate)
# Xerox of your ID proof
# Print out of this mail. (Mandate)
# All your educational certificates and Experience certificates
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date : From 16th July 2018 to 21st July 2018
Walk-In Time : 11 AM to 2 PM only
Walk-In Venue :
Tech Mahindra (SEZ),
Gate No - 2, Survey No. 62/1 A,
Qutubullapur Mandal, Bahadurpally,
Hyderabad - 500043
Contact Person : Krishna Kanth
About the company:
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes. Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012.Source By :- chetanasforum.com