TRIGENT SOFTWARE company are hiring experienced candidates for the post of International Customer Service, Job location Bangalore

23  July  2018 | BPO
TRIGENT SOFTWARE company are hiring experienced candidates for the post of International Customer Service, Job location Bangalore


Job location :Bangalore (Karnataka)

Job designation: International Customer Service

experience:6 Months+

Job Details :
# Night Shift
# Budget: Upto 30K
# Working Location: Domlur
# Industry: BPO / Call Centre / ITES
# Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
# Role Category: Voice
# Role: Associate/Senior Associate (Non-Technical)
# Employment Type: Permanent Job, Full Time
# Key Skills: Communication Skills, Customer Service, International BPO, International Call Centre, Customer Support, Technical Support, Supply Chain Management, Order Management

Job Description :
# Free Cab and Food Facility with Night shift Allowance
# 0.6-2 year of experience in international customer service (Voice)
# Any graduate with 6 Months to 2 years of experience in International Voice or Customer Support with excellenct communication Skill. Should be flexible to work in night shifts. (If Not relevant skills - people with international customer service can also be considered, provided they are excellent in their communication, quick in grasping the process knowledge

Good to have :
# Functional knowledge of CRM Solution, MS Excel, Domain knowledge of US Customer service, Analytical skills
# Excellent communication skills both verbal and written
# Knowledge of SAP will be added advantage
# Good understanding of workflow / exceptions and deviations
# Should be able to follow diverse work instructions
# Ability to adopt frequent changes in work flow
# Managing task within the agreed TAT and Quality %
# Communicate client team over chat and calls at situations
# Able to take action in case of unforeseen risks as an SME
# Normal excel/PPT knowledge is expected

Search the below mentioned link to apply this job:

http://careers.trigent.com/job-listings-International-Customer-Service-Trigent-Software-Limited-Bengaluru-Bangalore-0-to-2-years-220618003907

Source By :- chetanasforum.com