300plus Innovative Solutions are recruiting freshers for the post of BPO operator or Telecaller jobs, job location Noida, last date 08 Aug 2018

03  August  2018 | BPO
300plus Innovative Solutions are recruiting freshers for the post of BPO operator or Telecaller jobs, job location Noida, last date 08 Aug 2018


Job location :Noida

Qualification:Other Graduate, BSc, BCA, BHM, BEd, BFA, B.Pharm, B.Com, BA

Salary:240000 - 260000 Per Year

Last Date 08 Aug 2018

Job Details:

  • Backend Operations through Web Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality by chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

Job Summary

Job Type : Full Time

Job Role : BPO / Telecaller

Job Category : BPO,Analyst / Analytics,Logistics / Transportation

Hiring Process : Face to Face Interview

Who can apply : Freshers

Search the below mentioned link to apply this job:

https://www.freshersworld.com/jobs/backend-operations-non-voice-jobs-in-noida-300plus-innovative-solutions-457534

About 300plus Innovative Solutions:

Our technology expert recruiters offer niche skill hiring with better conversion and improved joining ratio. We have a lot of experienced technical experts on our panel spread across various technologies which make us portal independent for our staffing solutions.

Source By :- freshersworld.com