DQ Labs are recruiting freshers for the post of Tele Caller, job location Bangalore, last date to apply 30 Sep 2018

04  September  2018 | BPO
DQ Labs are recruiting freshers for the post of Tele Caller, job location Bangalore, last date to apply 30 Sep 2018

Job location:Bangalore(Indiranagar)

Qualification:Any Graduate

Salary:15000 - 25000 Per Month

Last Date 30 Sep 2018

Job details:

  • A Lead Management to Enrollment
  • Counselling students and parents and converting Leads to walk in's or Enrollments.
  • Attending to inbound leads from all sources - Phone Calls, Just Dial, Urban Pro, Facebook, Googleetc.
  • Generating quality leads for Student counsellors at various locations.
  • Methodical follow up of all leads of student counsellors within a few hours of enquiry - on CRM.
  • Report creation of calls made, responses and follow up measures.
  • Ensuring appropriate courses being suggested along with up selling courses and relevant materials.
  • Enrollment procedures as per DQ Labs requirements including Photograph, payments etc.
  • On boarding procedure - Issuing receipts for enrolled students, ensuring books are given, online activation, Whats app group etc.
  • Ensuring the fees received in cash / cheque / EDC etc. is deposited on within 24 hours into the relevant bank accounts.
  • Ensuring all enrollment details are updated at the end of the day
  • B Communication and Analysis.
  • Single point of contact for students and parents - Coordination & communication by email, SMS,Whats app, phone calls etc.
  • Analysis of enquiries, expectations from parents / students, feedback.
  • Understanding what is lacking and suggesting improvement techniques.
  • Competitor Analysis - Formal & Informal
  • C Follow up.
  • Follow up with payments and ensure payments are completed on time from students.
  • Maintaining a good relationship with students & Parents
  • Skills Required:Strong sales skills, Business oriented and meticulous.
  • Strong Communication (English + Kannada / Hindi / Tamil / Malayalam).
  • Proficiency in MS Office, Google Drive (Docs, Spreadsheet etc.).
  • Good Online Research skills.
  • Enthusiastic and self motivated to handle things independently.
  • Proactive

Job Summary

Job Type : Full Time

Job Role : BPO / Telecaller

Job Category : BPO

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

Who can apply : Freshers

About DQ Labs:

Passionate about incorporating design into the betterment of the Indian lifestyle, Design Quotient Labs aims to encourage creative minds to pursue their dreams. Run by design professionals from IIT Delhi, NID Ahmedabad, University of Genoa, Brera Academy and NIFT, DQ Labs flaunts a dedicated set of Indian and international faculty committed to spreading awareness of the importance of impeccable design.
They provide counselling, online as well as physical classes, seminars, workshops, study material for undergraduate and post?graduate entrance exams and organise study tours to help gain exposure to marvels around the world. The institution exclusively attends to the fields of Design & Architecture and channels individuals to go through a metamorphosis to become creatively competitive on a national and global platform. 
DQ Labs assures high quality mentoring and individual attention which will all be worth the triumphs and laurels of their students. Suiting to the needs of the tech demanding era, they constantly update their methods of facilitating learning and technology to redefine the quality of design guidance.

Source By :- freshersworld.com